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Customer Service

Welcome to Premier Shield’s customer service page. We are a small agency with 6 employees.

Our agency phone number for existing home and auto insurance policies is 774-847-7746.

We have over 1,300 active insurance policies. This can lead to situations where our phone lines get very busy.

Often times people feel the need to continue to call back over and over. If we are unable to answer your phone call we handle callbacks in the order they are received.

If you would like us to reach out to you please fill out this customer service request form below or reach out to your carrier directly to make the change.

Customer Service Numbers For Our Carriers

Progressive: 1-800-776-4737

Customer Login Page        Report a Claim

Plymouth Rock1-866-353-6292

Customer Login Page      Report a Claim

Bunker Hill: 866-322-2442

Customer Login Page      Report a Claim

Concord: 1-603-224-4086

Customer Login Page Report a Claim

Foremost: 1-800-532-4221

Customer Login Page       Report a Claim

Stillwater: 855-712-4092

Customer Login Page      Report a Claim

Safeco: 1-800-332-3226

Customer Login Page Report a Claim

Embark General: 1-833-362-2751

Customer Login Page Report a Claim

Premier Shield Insurance Customer Service

For our insurance companies we have service contracts with, we need you to call our dedicated carrier insurance teach. We have thousands of new and existing insurance customers so we want to make sure our clients get the highest level of dedication and customer service they need to have a good experience.

This is why we have elected to pay money to help our customers get their phone calls answered and their problems solved in a quick and timely manner.

Our customer service number is 774-847-7746 if you are unable to get help please contact our service team right away!

Premier Shield Insurance works to be the best Auto and Home Insurance Agency for OH VA SC NM MA CT RI ME & NH.

Premier Shield Insurance FAQ

  • My insurance policy was canceled for non-payment“. Give Foremost, Progressive, Plymouth Rock, or Safeco a call directly and ask if your policy is eligible to be reinstated. Foremost: 1-800-532-4221, Progressive: 1-800-776-4737 or at Safeco: 1-800-332-3226. Insurance cancelations is not something that should be taken lightly. We see consumers constantly being behind or canceled end up paying more to have and keep car insurance in MA.
  • My car insurance price went up“. If you have had a recent comprehensive claim, hit-and-run, accident, or you live in a high-risk area, it’s normal that your car insurance will go up and down. If the increase is within 3-5% of the prior year’s policy limits, that’s typical as car insurance is inflationary. As an independent insurance agency, we do have other markets for car insurance and if an increase is too much, we’d be happy to help. Just text “RENEWAL HELP” to 1-774-225-0599 or email for help.