Premier Shield is here to help provide you with world-class customer service and the best insurance experience we can. As an agency customer, we don’t want you to have to play phone tag with spending up to an hour for a small 5-minute phone call that could be done online or over the phone el mejor sitio. We are a small agency with 4 people servicing over 1,300 insurance policies between MA ME CT RI and NH.
It’s not just about helping people find lower prices on car insurance, it’s about making sure they’re fully covered if there’s an accident or a homeowners insurance claim. These are life-changing events and we want to protect you and your family in the event of an insurance claim.
The best way to get the fastest help and quickest service is to call the carrier directly for insurance companies that we pay for service centers.
Rebecca – Premier Shield Insurance Senior Manager of Customer Excellence
That’s because we are a fast-growing insurance agency with over 1,300 customers and a small team of 4 to manage all those people. We’re in the process of hiring additional customer service representatives to better assist our clients.
Insurance Billing by Insurance Company
Progressive Insurance Billing Inquires and Questions
Call 1-800-332-3226 24 hours a day 7 days a week and they will be able to help you with any policy or coverage changes you may have.
Plymouth Rock Insurance Billing Inquiries and Questions
Billing-related inquires please give Plymouth Rock a call. To report an auto or home claim online. You may also call 844-346-1225. Plymouth Rock Assurance does not offer home insurance in Massachusetts or Connecticut. If you are a Massachusetts or Connecticut customer of our affiliate, Bunker Hill Insurance, and need to report a home insurance claim, please contact Bunker Hill Insurance at 888-472-5246.
Concord Group Insurance Billing Inquiries and Questions
Have questions about billing? If you have contacted your Premier Shield Insurance agent or customer service department and still have questions about your bill, please call 1-800-852-3380. for Homeowners Auto and Business questions.
If you have a question about your bill, please contact us by submitting the completed form below. You may also call 1-774-847-7746 to reach a customer service representative.